Shipping policy
Shipping Policy
At XINJITEGOODS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping methods depending on the destination.
|
Shipping Method |
Estimated Delivery Time |
Shipping Cost |
|
Standard Shipping |
7–15 Business Days |
Calculated at checkout / Free over $60.00 |
|
Express Shipping |
3–7 Business Days |
Calculated at checkout |
> Note: Delivery delays can occasionally occur due to customs clearance, holidays, or extreme weather conditions.
International Shipping
We offer worldwide shipping. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Guangzhou Xinjite Household Goods Co., Ltd. is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Contact Us
If you haven’t received your order within the estimated delivery time, please contact us with your name and order number, and we will look into it for you:
Email: info@xinjitegoods.com